Once you’ve placed your order and received your order number, here’s what to do:
Click the link in your “Next Steps” email – it will take you to our Royal Mail returns page
www.royalmail.com/track-my-return#/details/7947
Make sure it fits within the size and weight guidance shown.
It can take up to 15 minutes for the QR code and label to arrive in your inbox.
Your glasses will be sent to us using Royal Mail’s tracked service
Have a question? Get in touch with us and we will happily help!